Testimony of Sven FALKENBURGER
Executive Assistant Manager, MERCURE Hotel Munich City Center
After Bachelor’s Degree and a half-year trip to San Francisco I arrived at ACCOR in 2005 as a Traffic Manager for meetings, incentives, congress, exhibitions and leisure requests for Hamburg and Hannover.
Then, I joined the Mercure hotel Munich City Center as a Distribution Manager. I was responsible for the reservation department and for all kind of online distribution. Then I also became responsible for the front office team.
Since 4 years I give all my commitment and passion to this hotel Mercure with its beautiful theatrical style. Now I am the Executive Assistant Manager. In that profession you always have the overview of the whole hotel, most cases in an operational point of view. So your skills should be enlarged in most of the different hotel departments.