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世界级的酒店和法式优雅

索菲特是唯一的法式奢华酒店品牌,在五大洲的近40个国家将有120多家酒店(27,479多间客房)

索菲特品牌提供了现代化的酒店及度假村,能适应更高、更多元化要求的消费者,并满足他们对于美感、品质和卓越的要求。无论是坐落在巴黎,伦敦,纽约和北京这样的城市的核心区,还是在摩洛哥,埃及,斐济群岛或是泰国这样国家的风景区,每个索菲特酒店都提供了真正的法式“艺术生活”的体验。

了解索菲特酒店

关键数据

  • 120 家酒店
  • 30 481 间客房
  • 43个国家

在 30/06/2016

这个品牌相应的岗位

Testimony of Aurore Moreau

Testimony of Aurore Moreau

Front Office Manager at Sofitel Marseille Vieux port, France

As Front Office Manager, I am in charge of the reception, concierge and customer relations teams. I interact with numerous people in the hotel, such as the executive housekeeper, quality manager, human resources manager and the finance manager.

With a qualification in hotel management and a year spent abroad, I began as a hostess position at the Sofitel Marseille Vieux port. I was in this position for one year before becoming the supervisor. Another year later, I joined the reception team and three months later was promoted to “chef de brigade”, a few months later to head of reception and now Front Office Manager.

A smart appearance is absolutely essential so as to be an ambassador of French elegance. You need to be customer orientated and friendly but also have good negotiation skills. It is also vital to be pedagogical and diplomatic, a good listener and analytical.

To improve my skills and progress, I followed a personalised training programme. I was also accompanied and advised by my hierarchy.

索菲特及其员工

索菲特品牌是建立在每个员工每天保证的三个核心价值观上的::
追求卓越,快乐的精髓,开放的精神.

通过他们的行动和专业知识,男和女是索菲特奢华品牌的创造者,为客户提供高度个性化的服务。通过把每一个细节转化为独一无二的纯粹舒适和优雅的时刻,他们创造和建立了与客人的关系。.
索菲特价值观也是员工之间沟通的关键。它是从所品牌相关处继承和发展而来的,以保证索菲特精神在酒店和总部的绵延传承。

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